2. Scope of the investigation. If an alleged error involves payment to a third party under the financial institution`s telephone bill payment plan, a review of the institution`s own records is sufficient, provided that there is no agreement between the institution and the third party on the bill payment service. 7. Error in good faith. Consumers sometimes allow third-party beneficiaries over the phone or online to submit recurring charges to a credit card account. If the consumer indicates the use of a credit card account while a debit card is actually used, the payee will not breach the obligation to obtain written authorisation if the failure to obtain written authorisation was not intentional and is due to a bona fide error, and if the payee maintains appropriately adapted procedures to avoid such an error. The procedures that are appropriately adapted to avoid errors depend on the circumstances. In general, it is appropriate to ask the consumer to indicate whether the card to be used for authorization is a debit (or cheque) card or a credit card. If the consumer has indicated that the card is a credit card (or that the card is not a debit or credit card), the recipient may rely on the consumer`s statement without obtaining further information about the type of card. If, at the time of authorization, the recipient believes that it is a credit card and subsequently determines that the card used is a debit card (p.B. because the consumer later draws the recipient`s attention to the matter), the recipient must obtain a written and signed power of attorney or (if applicable) certified in the same way as soon as reasonably possible. or stop debiting the consumer account.
2. ACH Agreements. The rules of the ACH generally do not constitute an agreement within the meaning of this Article. However, an ACH agreement in which members expressly agree to abide by the other`s debit cards is an « agreement » and, therefore, this section does not apply. (9) the circumstances in which the financial institution transmits consumer account information to third parties in the normal course of its business; and (n) person means an individual or organization, including a corporation, government agency, estate, trust, partnership, owner, co-operative or association. 1. Applicability. This Section applies only if a service provider provides a consumer with an access device to initiate transfers to or from the consumer`s account with a financial institution and both companies do not have an agreement on that EFT service. If the service provider does not provide the consumer with an access device to access an account of another institution, he is not eligible for processing under § 1005.14. For example, this section does not apply to an institution that initiates pre-authorizing payroll deposits in consumer accounts on behalf of an employer. By contrast, Article 1005(14) may apply to an entity that issues a code to initiate telephone transfers to be made via the ACH from a consumer`s account with another entity.
This is also the case if the consumer has accounts with both institutions. 1. Accounts covered. The requirements of the Settlement apply only to an account for which an agreement has been entered into for EFT services within or from the account between: (2) control in any way over the election of a majority of the directors, trustees or general partners (or persons performing similar functions) of the company; or (c) DETERMINATION OF LIMITATION OF LIABILITY.–In the case of a transaction involving both an unauthorized electronic transfer and an extension of credit within the meaning of section 103(e) of this Act under an agreement between the consumer and the financial institution on the extension of such credit to the consumer in the event of an overdraft of the consumer`s account, the limitation of the consumer`s liability for such a transaction will be solely in accordance with this section. Iii. An agreement that allows the consumer to approve the rollover by telephone when an instrument matures. .